JBA Support Structure & What to Expect

 

 

Inside the Jewelry Business Academy, support is intentionally designed to help you make real progress, not just stay busy.

 

Beginning in January 2027, coaching inside JBA will be delivered through a more focused structure that prioritizes clarity, follow-through, and sustainable momentum, while maintaining high-touch support. Below is a clear overview of what’s included, so expectations are simple and aligned.

 

Our Commitment to You

Inside the Jewelry Business Academy, the goal has always been the same: to help you make meaningful progress in your business without burning out or feeling like you need to be “on” all the time.

JBA exists to provide:

  • Clear, grounded strategy

  • Real coaching you can actually apply

  • Focused support that respects your time

  • A community that understands the realities of running a jewelry business

If you show up and do the work, we’ll meet you with the structure, guidance, and accountability to help you move forward — including during seasons where life feels full and capacity looks different.

 

Live Coaching Support (Effective January 2027)

 Beginning in January 2027, live group coaching inside JBA is delivered through a consistent monthly rhythm of six (6) live calls per month.

These calls are intentionally designed to support progress, clarity, and implementation, and may include:

  • Strategy-focused coaching

  • Hot seat support

  • Q&A sessions

  • Workshops and trainings

Each call runs approximately 60–90 minutes.

 

Call Schedule

 Live calls are typically held across:

  • Tuesdays at 8:00 AM PST

  • Tuesdays at 10:00 AM PST

  • Wednesdays at 2:00 PM PST

Exact days and times may shift with advance notice.

If you’re unable to attend live, full replays are always available, and questions can continue to be supported inside the community.

 

How This Structure Supports You

 This updated cadence is designed to:

  • Reduce overwhelm

  • Create more integration time between calls

  • Encourage deeper implementation (not just consumption)

  • Protect your time while still providing high-touch support

  • This structure is designed to help you stay focused, supported, and in motion, without feeling pressured to keep up or constantly be plugged in.

 

 

Community & Ongoing Support

Your membership includes access to the Private JBA Community, a members-only space to:

  • Ask questions and receive targeted guidance

  • Get feedback on a specific asset or decision

  • Connect with other jewelry business owners

  • Stay supported between live coaching calls

To ensure support stays focused and actionable, community feedback is designed around one question or asset at a time, rather than full audits or multi-asset reviews. Coach-led feedback is generally provided Tuesday's & Thursday's, with response timing occasionally varying due to holidays, scheduled breaks, illness, or other unforeseen circumstances.

 

Online Trainings & Resources

 You’ll continue to have access to:

  • Core JBA trainings

  • Strategic frameworks

  • Templates and tools to support your growth

Access to these resources is provided for the duration of your active membership term.

 

A Support Rhythm Designed for Real Life

 The JBA is designed to support growth that’s sustainable. Intentional pauses throughout the year create room for integration, reflection, and forward movement, so when we’re live together, the support is focused, present, and impactful.

 

This includes:

  • A three-week pause during December/January

  • Up to three additional non-consecutive weeks during the summer

 

During these periods:

  • Live calls and coach-led responses are paused

  • Community access remains open

  • You’re encouraged to continue engaging with peers and call replays

 

This rhythm allows us to maintain high-quality, fully present support throughout the rest of the year.

 

Support Scope & Boundaries

To keep support focused, fair, and effective for all members, JBA coaching is delivered through the live calls and the private community space outlined above.

This means support does not include:

  • One-on-one private coaching

  • Coaching via Instagram DMs, text, or email

  • Full audits of websites, campaigns, or multiple assets at once

  • Done-for-you services

  • Lifetime access to trainings or replays

  • Business, legal, financial, or tax advice

Any additional support outside this scope is offered separately and by request.